We ship all orders within the United States using trusted carriers. Domestic orders are typically processed within 1–3 business days after your order is confirmed, excluding weekends and holidays. Estimated delivery times vary by location and carrier, but most orders arrive within 3–7 business days. Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your package. Shipping costs are included.
At this time, we only ship within the US.
We insure all outbound orders while in transit.
If your package appears lost or has not arrived, please contact us within 3 days of the expected delivery date so we can assist with opening a claim with the carrier.
Once an order is marked as delivered by the carrier, responsibility for the package transfers to the recipient. We are not responsible for packages lost or stolen after delivery, including porch theft or mis-delivery.
We recommend shipping to a secure and trusted address, and signature-required delivery may be used for higher-value orders.
For any questions or concerns, please contact us at info@heiamcollective.com.
Sign up for exclusive offers, early access to new collections, and sneak peeks from Heiam.
Your cart is currently empty.